Item Availability:
Most items on our site are In Stock and ready to ship. Some items
are either temporarily out-of-stock, are not available for shipment
until a specific release date provided by the manufacturer, or
require extra time for sizing or other adjustments. We try our
very best to stock all of our listed products in our warehouse.
This ensures that the product will be shipped promptly. In fact,
over 90% of all orders are shipped within one business day. Have
Questions About Our Pricing and Availability? If you have some
additional questions about pricing and availability, please contact
us and we'll try our best to address all of your questions and
concerns.
Please Note:
- All orders require 1-2 business days of processing time prior to shipping.
- AudioVideo Dimension does not process orders during the weekend.
- AudioVideo Dimension does not guarantee same day shipping.
Warranty Information:
Manufacturer Warranties:
Products sold by AudioVideo Dimension are packaged with the
corresponding USA manufacturer warranty and service
information (except cell phones). All the products sold on this site
are original and unaltered, and are sold at a substantial discount
over regular retail and manufacturer minimum suggested prices.
AudioVideo Dimension offers full warranties on all products listed
on our website. In the case that a particular product purchased
from AudioVideo Dimension comes across any manufacturer
defects during the warranty period the customer only needs to
send the product back to AudioVideo Dimension. We will either
repair the product or if it is not repairable send you a brand new
piece. All warranties only cover manufacturer defects, any
physical damages brought to the product will not be covered
under the warranty offered by AudioVideo Dimension.
Defective Merchandise
Due to extensive quality control by the manufacturers, it is very
rare that merchandise is initially defective, also known as DOA
(Dead On Arrival). Any item received defective may be returned
or exchanged within 15 days of ship date. Certain exclusions apply*
We will be able to warranty the product as long as there is no
physical damage to the product. Blown speakers/subwoofers
will not be warrantied until the product has been inspected.
Sales Tax:
AudioVideo Dimension charges sales tax to any shipments made
to addresses within the state of Texas. These orders will be charged
8.25 % sales tax which is included in the price of purchase.
Accepted Forms of Payment:
We accept Visa, Mastercard, Discover, Paypal and Google Checkout
as methods of payment.
Payment Policy and Procedure:
If you choose to pay by credit card your card will not be charged
until your order has actually been shipped. A temporary hold for
the amount of the order is placed on your credit card at the time
of purchase for verification through your bank that the amount
of the purchase is available on the card. However, no actual
charges are placed till the order is shipped.
If you choose to pay by Money Order please make it payable
to AudioVideo Dimension. Please also include your name,
address and order number when sending us your money
order and we will ship your order as soon as the funds
for the money order have been verified and cleared by
our bank.
If you would like to dispute any charges or feel that you
have been unfairly charged please email
sales@audiovideodimension.com
Our Privacy Policy:
We at AudioVideo Dimension, believe that you have the right to know
how your personal information may be used or disclosed. You take
your privacy seriously, and we respect your concerns. We have
created this privacy policy in order to educate you as to as to how we
collect information, what we do with it, and what controls you have.
Please read it carefully, and if you have any questions or concerns,
please send us a comment at support@audiovideodimension.com or
contact us by telephone at 1-866-775-2440.
This privacy policy applies only to personal information collected via
this website, and not to any other activities of AudioVideo Dimension
or its affiliates or business partners. Personal information means
information about you that is personally identifiable like your name,
address, e-mail address, phone number, or credit card information,
and that is not otherwise publicly available.
Information Collection and Use:
Information:
When visiting any Web site, your browser sends information to the
sites hosting server identifying the browser you are using, your
Internet Service Provider, the page you last visited, and the page
you are currently visiting. We log this information and we may also
track and catalog the search terms that you enter in our search
forms. When you purchase a product on AudioVideoDimension.com,
we ask you for the following information: name address, phone
number, e-mail address and credit card and expiration date. We may
also receive information from you in connection with contests or
sweepstakes on AudioVideoDimension.com, customer feedback
you provide, and customer service help you request.
We use information to administer and improve
AudioVideoDimesion.com, process and follow up on your order,
and contact you.
Cookies:
We make use of a standard feature of browser software called a
"cookie" to that helps us recognize you when you visit. Cookies
allow us to recognize you when you pay a repeat visit to
AudioVideoDimension.com. Cookies let us personalize your
shopping experience based on your preferences and help
AudioVideoDimension.com to work better.
Most browsers accept cookies. However, if you wish, you can
usually set your browser to refuse cookies. If you set your browser
to refuse cookies, you may not be able to submit an order online.
AudioVideo Dimension does not use cookies to gather any personal
information.
About Children:
For their protection, we ask that children under age 13 do not submit
information to us without the consent of a parent or guardian.
AudioVideo Dimension will not intentionally contact children under
age 13 about special offers or for marketing purposes without a
parent's permission. We do not collect any personally identifiable
information from anyone whom we know to be under the age of 13,
nor do we sell or ship any items directly to anyone whom we know to
be under the age of 18.
Security:
We use industry-standard SSL (Secure Socket Layer) encryption
technology, a secure server, and other physical and procedural
safeguards to protect the security of your personal information.
Please understand, however, that no security system is
impenetrable. We cannot guarantee the security of our databases,
nor can we guarantee that the information you supply will not be
intercepted while being transmitted to us over the Internet. Please
keep your password private. We will never ask for it by phone or
e-mail, and neither should anyone else.
Disclosure of Personal Information:
AudioVideo Dimension does not rent, sell, or share personal
information about you with other people or nonaffiliated
companies except to provide products or services you've
requested, when we have your permission, or under the following
circumstances:
- We provide the information to trusted partners who work
on behalf of or with AudioVideo Dimension under
confidentiality agreements. These companies may use
your personal information to help AudioVideoDimension
fulfill orders, process credit card payment, evaluate
AudioVideoDimension.com or communicate with you about
offers from AudioVideoDimension and our marketing
partners. However, these companies do not have any
independent right to share this information. You may opt
out of future marketing communications from AudioVideo
Dimension or our marketing partners at any time by
e-mailing to support@audiovideodimension.comor
calling us at 1-866-775-2440.
- We respond to subpoenas, court orders, or legal process,
to establish or exercise our legal rights or defend against
legal claims.
- We believe it is necessary to share information in order to
investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations of the
AudioVideoDimension.com terms of use, or as otherwise
required by law.
- We transfer information about you if
AudioVideoDimension is acquired by or merged with
another company. In this event, AudioVideo Dimension
will notify you before information about you is transferred
and becomes subject to a different privacy policy.
3rd Parties/Links:
AudioVideoDimension.com contains links to other websites.
Please recognize that we cannot control the use or security
of your personal information collected by other websites.
If you have any concerns regarding the security or privacy
of these websites, you should feel free to browse their
privacy policies, or even to contact them directly. AudioVideo
Dimension is not responsible for the privacy practices,
data collection, security or content of other websites.
Correcting,Updating and Removing Your
Personal Information:
If you wish to correct, update or remove any personal
information that you have provided through
AudioVideoDimension.com, please email us at support@audiovideodimension.com or contact
us by telephone at 1-866-775-2440.
Your Consent and Changes to this
Privacy Policy:
By using AudioVideoDimension.com, you consent
to the collection and use of your information as we
have outlined in this privacy policy. If you do not
agree to our policy, you may not use
AudioVideoDimension.com. We may change this
privacy policy at any time and without prior notice.
We will notify you about significant changes in the
way we treat personal information by sending a
notice to an e-mail address you have provided to us
or by placing a prominent notice on
AudioVideoDimension.com so that you may be
aware of our actions. Your continued use of
AudioVideoDimension.com following any such
notice will mean that you accept such changes.
Info And Policies
